FAQ

We offer a comprehensive range of home care services tailored to meet individual needs. Our services include:

• Personal care and support to help maintain independence
• Assistance with daily living activities
• Specialist care for conditions such as dementia, Alzheimer's, and strokes
• Non-care support services, including trips to appointments, small household duties, and gardening 
• Support for adults and children with special needs due to illness or injury

We are committed to ensuring continuity of care for our clients. We have measures in place to cover short-term unexpected staff shortages within establishments 

We prioritise helping our clients maintain their independence and required needs. Our approach includes:

• Providing trained care and support workers to assist clients in their own homes 
• Offering flexible services that respond to changing priorities and needs
• Ensuring clients have control over their own care
• Regular check-ins by care supervisors to ensure client satisfaction

Our philosophy is centered on providing care that puts dignity, respect, and confidence at the core of our service to users

We offer specialist care for dementia, Alzheimer's, and stroke patients. Our skilled staff ensures personalised support to meet individual needs.

We have been rated 'Good' in all categories by the CQC, highlighting our commitment to safety, effectiveness, and responsiveness. Our staff is well-trained and has extensive experience managing various risks, ensuring you or your loved one is safe at all times

Every member of our team is carefully selected, trained, and regularly supervised to ensure they meet our high standards. Our recruitment process includes comprehensive background checks and compliance with all regulatory requirements

Our care plans are flexible and regularly reviewed to meet the evolving needs of our clients. We offer a range of services, from personal care to help with daily activities, ensuring comprehensive support